SONY

Set up 2-step verification via text message

  1. Select [Edit] for the security settings from the "Account settings" screen.
    Account settings
  2. Select [Edit] next to the 2-step Verification.
    Security
  3. Select [Text Message].
    2-Step Verification
  4. If you have not yet configured a mobile phone number, enter it and select [Continue].
    2-Step Verification Phone

    If you have already configured a cell phone number, select [ > ] to the right of the cell phone number you will use for two-step authentication.
    2-Step Verification Phone select

    A text message will be sent to your mobile phone. Enter the verification code and select [Verify].
    2-Step Verification Backup code

    We recommend making a note of the backup code. Take a screenshot, for example.
    If you can’t receive a verification code via text message or authenticator app, you can sign in by entering a backup code instead of a verification code.
    2-Step Verification Backup code view

Configuring Passkey

For more information, visit here.

Disabling Passkey

For more information, visit here.

Set up 2-step verification via authenticator app

  1. Select [Edit] for the security settings from the "Account settings" screen.
    Account settings
  2. Select [Edit] next to the 2-step Verification.
    Security
  3. Select [Authenticator App].
    2-Step Verification
  4. Use an authenticator app on your mobile device, and either scan the QR code or copy and paste the alphanumeric characters into the app.
    When authenticator app setup is finished, select [Continue].
    2-Step Verification QR Code
  5. Enter the verification code you received from the authenticator app on your mobile device, and then select [Verify].
    2-Step Verification Code

    We recommend making a note of the backup code. Take a screenshot, for example.
    If you can’t receive a verification code via text message or authenticator app, you can sign in by entering a backup code instead of a verification code.
    Each code can be used only once.
    2-Step Verification Backup code view

Disable 2-step verification

  1. Select [Edit] for the security settings from the "Account settings" screen.
    Account settings
  2. Select [Edit] next to the 2-step Verification.
    Security
  3. Select [Deactivate].
    2-Step Verification invalidate

    Select [Yes].
    2-Step Verification invalidate confirmation

    2-Step Verification invalidate success

Receive a backup code

If you enable 2-step verification, you will need a verification code when you sign in.
If you can’t receive a verification code via text message or authenticator app, you can sign in by entering a backup code instead of a verification code.
We recommend making a note of the backup code. Take a screenshot, for example.
  1. Select [Edit] for the security settings from the "Account settings" screen.
    Account settings
  2. Select [Backup Codes] for 2-step verification.
    Security

    Each code can be used only once.
    2-Step Verification Code view