Free Exchange of External Battery Case for "CD Walkman" (D-NE1,D-NE9,D-EJ985,D-EJ885) |
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November 19, 2003 | |||||||||||
Sony Corporation would like to offer a free exchange of the external battery case included in the package of "CD Walkman" in Japan, having model numbers of "D-NE1", "D-NE9","D-EJ985" and "D-EJ885". We have discovered there is a possibility that some of the external battery cases included in the package of the models mentioned above may overheat and alter in shape due to a problem with the cords of such external battery cases. We would like to ask all customers who own a "CD Walkman" with the model names and serial numbers listed below to contact our call center.*Note: The main unit of the "CD Walkman" operates normally. The exchange does not apply to the main unit. We sincerely apologize for any inconvenience that this issue may cause. Sony Corporation
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![]() We offer a free exchange of the external battery case for the following models and serial numbers: |
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How to check the model name and serial number | |||||||||||
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* Privacy Statement |