Updated on August 29, 2019

Framework on Business Continuity Planning

The Sony Group has strengthened its business continuity planning (BCP) to enhance risk management throughout the supply chain, by identifying, analyzing, and evaluating business risks to prevent business disruptions due to emergencies such earthquakes, natural disasters, and accidents.

Sony’s electronics business struggled to cope with the impact of the Great East Japan Earthquake and severe flooding in Thailand in fiscal 2012, and with the impact of the earthquakes in the Kumamoto region of Japan in 2016. Sony's employees and top management rallied together, capitalizing on their experiences in implementing measures to ensure business continuity, and succeeded in minimizing the impact of production disruptions.

In 2016, Sony began reassessing the earthquake risk to its Japanese plants with the lessons learned from the Kumamoto earthquakes, aiming to establish standards for the anti-earthquake measures needed to secure employee safety. Sony has also established its own building fire prevention standards to address fire risks and ensure business continuity as part of its overall effort to reduce risks.

For each of its businesses, Sony formulates and manages crisis management and BCP to minimize the impact of any disruption of business. To make these initiatives more effective, Sony ensures that the companies and organizations in its corporate group collaborate on practical drills to better ensure business continuity and prepare for the rapid restoration of operations.

In addition, Sony Group headquarters has established a group-wide framework for reviewing crisis management and BCP for each of its businesses and preparing for incidents and business disruptions that would significantly impact the entire Group.

Sony also shared the lessons it learned in the recovery effort following the Kumamoto earthquakes with related enterprises and regional companies through industry associations, helping to strengthen industrial competitiveness and supply chains in Japan. Sony recognizes the importance of BCP to its business strategy. Taking into account its experience with large-scale emergencies, Sony will continue to implement effective, practical measures, such as enhancing risk management across its group-wide supply chains.

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