Since 2010, Sony sales companies in Latin America-including Sony Mexico, Sony Inter-American, Sony Colombia, Sony Peru, Sony Chile and Sony Argentina-gradually launched the Green Service Program. During 2012 this program was expanded to Sony sales company in Bolivia as well. Under this initiative, using participating companies' service networks, products and components that are under warranty but discarded during repair are appropriately treated. Also the e-waste generated by Sony sales companies facilities in Latin America are appropriately treated under this program as well. This program marks a shift in focus from simple disposal to the proper management and repair of products, helping Sony fulfill its responsibility to reduce the environmental impact of its products after they are sold and respond to the expectations of customers. In fiscal 2016, approximately 229 tons of scrap were collected and processed appropriately. Going forward, the companies will continue to implement the Green Service Program.