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Updated on August 23, 2017

Global Occupational Health & Safety Initiatives

Japan

At each of Sony's business sites in Japan, an Occupational Health & Safety Committee made up of labor and management personnel meets every month. The committee develops OH&S policies tailored to each business site, and establishes targets, develops action plans, and implements initiatives to secure safe and healthy workplaces.

OH&S managers from Sony Group companies and business sites in Japan gather at a national OH&S conference held one or two times per year. At the conference, they report on OH&S policies, targets, and strategies, and the results are communicated throughout the Sony Group. They also discuss audit results, occupational accidents, target achievement, risk reduction at business sites, and initiatives to maintain and improve health.
Priority Measures in Japan
Sony is working to achieve its Vision Zero goals by pursuing initiatives under a common set of priority measures in Japan to assess risks and enhance employee wellness.

Monitoring Legal and Regulatory Trends
To keep abreast of legal and regulatory trends in Japan in the area of OH&S, in-house specialist staff members have developed and regularly update a database of related information and are charged with determining whether changes to laws and regulations apply to Sony sites. Sony has also created a framework for providing support to sites affected by such changes through the dissemination of up-to-date information, and enforces strict compliance standards at all work sites. Sony also includes information on legal and regulatory matters in the OH&S newsletter it publishes for Group companies in Japan, with the aim of enhancing employees' level of compliance awareness.

China

Sony's manufacturing sites in China play an important role in the manufacturing activities of the Sony Group. Under the Sony Group Global Policy on Occupational Health & Safety, Sony leverages its accumulated knowledge and experience to secure safe, healthy, and engaging working environments for employees.

Sony operates an OHSAS 18001 occupational health and safety management system in China under the governance of regional safety offices and operated by manufacturing sites. Starting in fiscal 2016, Sony established overall management of safety in the China region and is reinvigorating its OH&S activities, aiming to achieve its "Vision Zero" of ultimately eliminating occupational accidents and illnesses.

As part of these activities, Sony has established a working group that concentrates on occupational safety, among the activities that are horizontally implemented by OH&S managers of all manufacturing sites. The working group shares accident case studies and implements measures to prevent accident recurrence.

Sony systematically implements OH&S in China. In fiscal 2014, hazard maps were developed to identify risks in manufacturing processes, and in fiscal 2015, training was conducted to adopt risk assessment methodologies for the proper identification and mitigation of risk sources. The risk assessment methodologies were partially revised and the methodologies in fiscal 2016 and applied to all manufacturing sites in China.

In addition to initiatives that are horizontally implemented at all sites, each business site implements safety initiatives comprising basic training and drills. Sony has also expanded its collection of occupational accident data to encompass non-manufacturing companies, and strives to reduce occupational accidents throughout the Sony Group in China. As a result of these efforts, the number of occupational accidents at Sony sites in China has continued to decrease for the last four years. In fiscal 2017, Sony will continue implementing its existing initiatives while using risk assessments to further reduce risks and the rates of occupational accidents.

Additionally, traffic accidents have become common in China as economic development has sharply increased the number of cars on the road. In an effort to reduce accidents while commuting by bicycle or electric scooter, Sony has been implementing safety education since fiscal 2014. This includes safety clinics and development of safety brochures that are handed out to employees. Sony has set a goal to achieve a 30% reduction in traffic accidents in 2017 and will pursue safety initiatives in cooperation with regional offices and business sites.

  • Fire drill at Shanghai Suoguang Visual Products Co., Ltd.

  • 100-day safety campaign at Shanghai Suoguang Electronics Co., Ltd.

  • Traffic safety education at Shanghai Suoguang Visual Products Co., Ltd.

  • Near-miss accident prevention measures at Sony Precision Devices (Huizhou) Co., Ltd

  • Fire evacuation drill at Sony Precision Devices (Huizhou) Co., Ltd.

  • Safety education competition at Sony Precision Devices (Huizhou) Co., Ltd.

North America

Wellness
In North America, Sony has continued the wellness program that covers employees and, in most cases, their spouses/domestic partners who are eligible for the Sony Healthcare Program. The objective of this program is to help employees and their spouses/domestic partners live healthy, active lives. Participants have access to health risk assessments, on-site biometric screening (during which employees are given their body mass index (BMI), glucose number, total cholesterol number (HDL and LDL) as well as triglycerides number), telephone counseling with a healthcare advisor, and other online or telephone-based programs and resources. Among these are programs on quitting smoking, weight loss, stress management, blood pressure, diabetes, nutrition and physical activity (including programs using exercise/activity trackers). Employees can receive incentives for participation in such health-promoting programs. The incentives include various drawings done by Redbrick Health for those employees who participate in the programs.

The Sony DADC Terre Haute facility continues to manage an onsite Fitness Center for employees to have access to exercise equipment. The SEL San Diego location also has an on-site fitness center that offers exercise equipment and various classes led by fitness trainers.

Other wellness activities are in place as well. Sony of Canada has a salad bar to encourage good eating and good health for Sony employees. Sony San Diego has instituted a weekly farmers' market set up in a parking lot outside the building that sells fruits, vegetables and other local produce. The site cafeteria also has nutritional choices available and makes nutritional information and calorie information available to employees. Sony Nuevo Laredo has a 5-minute employee exercise program that is done twice daily and includes several different types of exercises. The program is conducted by trained leaders, using a video that was made with the assistance of a government safety and health organization.

With regard to influenza vaccinations, employees may receive vaccinations at either site-based clinics or a national pharmacy chain using a vaccination voucher. These are provided over a six-month period, beginning in October.

At manufacturing sites, based on job requirements, employees receive regular medical exams and, where appropriate, industrial hygiene surveys are conducted.

Risk Control Audits and Recommendations
Corporate Environmental, Safety & Health (ESH) and Fire & Life Safety audits are conducted on an ongoing basis at nearly all Sony sites in North America. Internal inspections are conducted, as are audits by insurance companies and agents. The objective of the internal inspections is to assess facility areas overall from an ESH and housekeeping standpoint. This ensures that potential risks are identified and any other items needing attention are addressed in a timely fashion. The inspections are conducted by trained employees serving on on-site safety committees or work teams. The frequency of internal audits varies among sites, from monthly to semi-annually. The audits performed by the insurance companies or agents are generally classified into one of the following three categories:
  1. Identifying and addressing fire safety risks within a location;
  2. Thermographic analysis of a site's electrical systems; and
  3. Ergonomic assessment of workstations in both production and office areas.
For each category, recommendations for improving the current status of the site are provided, as needed.

In addition, in compliance with Sony corporate guidelines, job risk assessments are reviewed to ensure that they are all up-to-date and still reflect the job being performed. Both routine and non-routine jobs are included in this review.
Chemical Safety Information
Each Sony site in the U.S. has a revised written Hazard Communication Program for chemicals in place, including information on safety data sheets (SDS), labelling and training. The revisions are based on the changes to the U.S. Hazard Communication OSHA Standard, which brought it closely in line with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). Employees in the U.S. with exposure to potentially hazardous materials received additional training. New chemical labels and SDS required by the revisions are in place in the workplace. Operations in Canada have been undergoing similar changes to the national Workplace Hazardous Materials Information System (WHMIS) standard, starting last year. Operations in Mexico are also working toward new GHS regulations. In addition, all applicable sites are following procedures for controlling and eliminating specified chemical substances from the product supply chain, as defined by Sony's environmental rules.

AED Program
Many Sony sites in North America have installed automated external defibrillators (AEDs) that can be used in the event of ventricular fibrillation and ventricular tachycardia. Sony Electronics Inc. has placed AEDs in each facility with 100 or more employees. Sony Corporation of America implemented a program to place at least one AED Unit at every site that comes under the SCA umbrella. Employees at each site with an AED are trained and certified in first aid and cardiopulmonary resuscitation (CPR), in addition to their training in the operation of the AED. Monthly inspections of AEDs are conducted to ensure that they will be ready for use in case of emergencies.

Middle and South America

Articles on SBR Manaus OHS initiatives/activities

Sony Brasil Ltda.
Sony Brasil, at its unit in Manaus in Brazil, has made it a primary objective to promote the health and well-being of its employees. It pursues continuous improvements in order to maintain good conditions and a safe work environment.
SBR has been working to establish OSH campaigns, internal audits focused on health, safety and the environment, thus creating more robust processes, including the events described below.
Emergency Brigade Training
Annually, the company trains people to volunteer for the emergency brigade, to attend and control emergency situations. The training includes topics such as firefighting, chemical leaks, explosions and first aid.

  • Fire fighting

  • Use extinguisher

  • Rescue victims
Internal Committee for Accident Prevention
In order to prevent labor accidents and/or illnesses, Sony Brasil, based on Federal Normative Instruction 05 issued by the Ministry of Labor in Brazil, performs elections for its Internal Committee to assist OH&S professionals in preventive actions, labor risk assessment and others.

  • Selection of internal auditors
Dialogues on how to mitigate risks and reduce accidents to zero.

  • Workplace discussions
In addition to the legal services in Brazil, we take care of the main programs listed below with the help of our collaborators.

Preparation of Program of Risk Prevention: A program to identify, assess and control environmental risks in the SBR workplace, in order to preserve the health and assure the physical integrity of workers.

Ergonomic analyses of SBR workstations: This ergonomics program helps to study the work environment and improve jobs. The physical therapist does the ergonomics monitoring in conjunction with the company's SESMT in order to monitor employees in occupational illness situations and prevent new cases.

Evaluation by occupational physiotherapist of employees with related complaint: The physical therapist does the ergonomics monitoring in conjunction with the company's SESMT in order to monitor employees in occupational illness situations and prevent new cases.

Regular health examination of employees (according to law): Employees undergo specific medical examinations.

Supervision and training of employees working with chemical products.

Europe

OH&S Risk Reduction Program
In Europe, Sony has identified OH&S management as a top priority and has implemented an OH&S risk reduction program since 2004. The program aims to lower OH&S risk by reducing occupational accidents and strengthening the health and well-being of employees.

This program is based on three main initiatives:
  1. Risk assessment;
  2. Mandatory OH&S training for all employees; and
  3. Accident/incident investigation and follow-up.
Program implementation and performance is reviewed by senior management at annual European management review meetings and during corporate audits.

Sony Europe is committed to ensuring the safety of Sony workplaces in Europe through a variety of OHS programs.
Health Promotion
In addition to risk management initiatives to reduce occupational incidents, Sony sites in Europe have been focusing also on health promotion. The benefits of this approach are multiple: improvement of employee's health, increased motivation and productivity, and reduction of employee absence from work.

One Fit at Sony DADC
Sony DADC pursues an original holistic health promotion program called "One Fit Sony DADC." The program aims to promote a healthy lifestyle and sets activity incentives to help each employee health and personal well-being. It offers trainings and support in four areas: sports, prevention, coaching and nutrition. Employees' active participation in One Fit Sony DADC activities leads to a strong commitment, high motivation and, consequently, improved work quality. In the past year, the activities included nutrition lectures, cooking courses, free fruit baskets, first aid courses, boxing training, Nordic walking, running, hockey,mini-workouts, and smoking cessation.


  • Participants of Sony DADC in Austria at the Salzburg Marathon

  • Participants of Sony DADC in Autsria at a Hockey Game

OHS Training

At Sony sites in Europe, management considers safety awareness to be fundamental and always looks for innovative ways to enhance the awareness rate and reduce the number of related injuries.

The UK Technology Centre in Pencoed, UK has highly visible OH&S topics included in its induction training, awareness initiatives and communication tools. All newcomers receive a three-day induction training, out of which one full day comprehensively covers OH&S together with environmental topics.

As a European program, the regional safety office has launched chemical safety e-learning. The training emphasizes the importance of awareness and cooperation, proper storage of chemicals in the workplace and usage of safety data sheets as well as usage of personal protective equipment. All operators dealing with chemicals at Sony sites in Europe were within the scope of the training.

Pan-Asia

Sony's Pan-Asia sites employ individuals from a wide range of nationalities and cultural backgrounds. A key objective of OH&S activities in the region is to raise awareness of safety issues through training and education. Different types of events, which are intended to enhance and raise safety awareness, are held by Sony Group companies across the Pan-Asia region.

In fiscal 2016, Sony Technology (Thailand) Co., Ltd. in Bangkadi & Chonburi organized a series of health & safety activities, such as alcohol screening activities for safety driving, annual health checkups for employees, and safety training for construction contractors. Meanwhile, the Sony Group companies in Singapore organized WSH Day at two sites, where they held safety games & CPR/AED training. In India, Sony India Software Centre Pvt. Ltd. organized a health awareness activity on mosquito-borne dengue fever as well as road safety training for drivers this fiscal year. In addition, Penang Tec of Sony EMCS (Malaysia) Sdn. Bhd. held a World Safe Day in the workplace with a health promotion talk on site for all employees.

Lastly, KL Tec of Sony EMCS (Malaysia) Sdn. Bhd. was awarded the Occupational Safety and Health Recognition Award by Malaysia Government Agency Department of Occupational Safety and Health (DOSH).

  • Alcohol screening activities at Sony Technology (Thailand)

  • Annual health checkup at Sony Technology (Thailand)

  • Safety training for construction contractors at Sony Technology (Thailand)

  • WSH Day at Sony group companies in Singapore

  • WSH Day at Sony group companies in Singapore

  • Health awareness activity against mosquito-borne dengue fever at Sony India Software Centre

  • Road safety training for drivers at Sony India Software Centre

  • Health promotion talk at Penang Tec of Sony EMCS (Malaysia)

Sony Pictures Entertainment

Global
  • SPE continues to expand the capability of its emergency notification system, Everbridge. All SPE employees are currently enrolled and the system is being integrated into the evacuation drill protocol. New smartphone applications are being evaluated for further employee communication. These applications focus on providing emergency information to employees via information residing on their smartphones, thereby improving capabilities for our Incident Assessment Team (IAT), business continuity planning and crisis management programs.
  • The OH&S team consistently conducts outreach to offices through OHS awareness sessions, safety compliance consultations and by providing ergonomic assistance to employees.
  • In 2016, SPE expanded its collection of injury data to all worldwide offices and increased the amount of data collected from each injury. The effort now covers over 8,900 employees and contractors globally. The information gathered helps determine where to focus future efforts in order to improve safety and wellness for all employees globally.

North America
  • At Sony Pictures Studios, improvements were made to roof fall protection systems addressing leading edge and skylight adjacent work. Additional improvements are in the design phase.
  • A detailed dust analysis was also conducted to verify no explosive dust danger exists during dust cleaning operations of our sound stages. Testing demonstrated no significant risk.
  • SPE plans to implement additional sit/stand desks at its facilities. This effort will increase the proliferation of these ergonomic tools above the 2,500 sit/stand desks already installed at various North American facilities including the 8-story Akio Morita building at Sony Pictures Studios, and offices in New York and Vancouver. This program continues the effort initiated in 2013 when SPE conducted a scientific study demonstrating the employee health benefits from using sit/stand desks. The study showed an increase in good cholesterol (HDL) when using sit/stand technology, which is similar to what athletes experience when they exercise on a regular basis.
  • The production safety manual for all USA motion picture and TV productions has been improved and streamlined from over 650 pages to 275 pages. The number of documented safety and environmental topics was increased and it was formatted in Adobe Acrobat to allow editable forms. The manual is now accessible on online platforms. The Canadian production safety manual will be addressed next.
  • Consulted with SPE Facilities and other relevant stakeholders to improve process for new building construction and supported their efforts to revise the employee density standards.

EMEA
  • SPE engaged its Regional Crisis Response Team during several European crises this past year. Crisis Response Plans for EMEA office locations continue to expand.
  • SPE has now placed AEDs throughout its London (2), Gdynia and Budapest offices to meet the Sony required 2-minute call to shock time. Plans are in place to expand the placement of AEDs in additional offices throughout EMEA.
  • The UK Safety Policy for motion picture and TV productions is slated to go through the same transformation as the US and Canadian production safety manuals.
  • A "Young Person's" H&S policy is being developed to help address specific challenges faced by child production employees and interns.
  • A Fire Safety Awareness training program is being developed for introduction to all EMEA offices.

Asia Pacific
  • SPE has established a Regional Crisis Team and has completed validation and testing of Crisis Response Plans and Emergency Procedures for key offices in the region.
  • Consultations on OSH legal, regulatory compliance and Safety Awareness Sessions in various offices in the region are ongoing.
  • AED review and provisioning for selected offices to meet the Sony required 2-minute call to shock time.
  • The injury data collection now covers India business operations across multiple cities with an estimated full-time employee and contractor headcount of 1,184.
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