EUROPE EUROPE EUROPE
Engineering Headquarters
Contact Prime Support / Simon Tilling
Professional Solutions Europe
Address Jays Close, Viables, Basingstoke, Hants, RG22 4SB, U.K.
PhoneCountry Code 44 (1256) 355011
Email primesupport@sony.com
Business Hours 9:00am - 6:00pm CET (Monday - Friday)
European Help Desk
Contact Help Desk
Professional Solutions Europe
Phone00 800 78987898 (International Freephone)
Alternative +44 1256 683870
Languages: (English / French / German / Italian / Spanish)
Email primesupport@sony.com
Business Hours 9:00am - 6:00pm CET Monday - Friday
Website URL Professional Solutions Europe - In country Authorised Service Centres:
http://www.pro.sony.eu/asc/
European Repair Centre
Contact Simon Kenny / Andrew David
UK Technology Centre
Address Sony UK Tec. Pencoed Technology Park, Pencoed, South Wales, CF35 5HZ, U.K.
Phone European Help Desk Phone / Email: *1
Business Hours 8:00am - 5:00pm UK TIME (Monday - Thursday)
8:00am - 1:00pm UK TIME (Friday)
Capability
  HDCAM XDCAM HD XDCAM EX NXCAM HDV  
HD Full Line Service Full Line Service Full Line Service Full Line Service Full Line Service  
*1 All repair bookings to be made through European Help desk.