Software Distribution Service

FAQ for Macintosh OS 10.6 users

Q. In case that delete a job or pause printer in the print queue window while an error occurs on the printer, the status of the printer may become "offline". How can I get around this situation?
A. Try unplug and plug the USB cable between the printer and Macintosh.
Appricable Printer: UP-CR20L/DR80

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Q. In case that delete a job while an error occurs on the printer, the printer may not function correctly after that. How can I get around this situation?
A. Turn off the printer and turn on again.
Appricable Printer: UP-CR20L/DR80

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Q. Even if resume prints after removing an error like paper jamming, the error may remain in the print queue window.
A. Try remove the printer from the printer list and add it again.
Appricable Printer: UP-CR20L/DR80

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