A. Basically, WindowsNT4.0 drivers work on Windows2000. But there are several models we have not checked yet.
Please refer to this chart for the details. Afterwards I will update about the models that have not been checked.
*Installation procedure is different from the one on WindowsNT4.0. Please be sure to follow the instruction manual below.
Instruction manual(In case of SCSI connection) W2K_SCSI-E.PDF
Instruction manual(In case of Parallel connection) W2K_LPT-E.PDF
Q. When you use the UP-D2500/2550/2550S WinNT4.0(Ver.1.02 or lower version), system hangs up.
A. Please use the updated printer driver (Ver.1.03).
(You can get on http://www.sony.co.jp/DP-driver-E.)
Every time you open the printer property on an application software, memory occupied by the application software increases about 100KB.
If you repeat this hundreds of times, memory is completely occupied and system hangs up. This problem occurs when you are using the driver Ver.1.02 or lower version.
Q. PC hangs up during start up when I connect the UP-D8800, UP-D8800A, UP-D6600 or UP-D5500 with SCSI interface.
A. If the Adaptec SCSI driver(Ver.2.10 or greater) and AHA-2940 Series are installed on your computer, there is the case PC hangs up if the printer firmware is old. In this case, your printer needs the firmware version up. Please contact your nearest Sony service station.
*Please see "How to check the SCSI driver version for detail.
Q. When I connect UP-D70A, UP-D8800 or UP-D5500 to the Adaptec AHA-2940U2W on Win95, Win98 or WinNT4.0, computer hangs up.
The minimum synchronous transfer speed of this SCSI adapter is 5MB. However, these printers return as 4MB. This causes SCSI negotiation failure. (The adapter does not regard the printers as synchronous transfer devices.)
For UP-D70A and UP-D5500, there are updated printer firmware. Please contact your nearest Sony service station for firmware upgrade.
For UP-D8800, please disable the "Initiate Sync Negotiation" in SCSI adapter BIOS setting as below. After this setting, communication between the printer and this adapter becomes asynchronous. This setting will not produce any bad effect for printing time, etc.
*The following setting is effective for UP-D70A and UP-D5500 if you do not upgrade the printer firmware.
(How to setup?)
1. When the message of "Press "Ctrl+A" for SCSI Select Utility!" is displayed while starting the PC, press keys of "Ctrl+A". Adaptec AHA-2940U2W setup screen appears.
2. Choose "Configure/View Host Adapter Settings" and press "Enter" key.
3. Choose "SCSI Device Configuration" and press "Enter" key.
4. Move the cursor to the SCSI ID number which the printer is connected and set "No" for "Initiate Sync Negotiation".
Q. Is driver software for Windows 2000/XP compatible with Windows Vista ?
A. No. Driver software for Windows 2000/XP isn’t compatible with Windows Vista.
Please use driver software for Windows Vista.
If you have installed driver software for Windows 2000/XP, please uninstall it once and install driver software for Windows Vista.
Q. Are there any limitation when to connect the UP-D7000, UP-D8800 or UP-5500/5600 Series with SCSI I/F ?
A. No Adaptec PCI SCSI card such as "PowerDomainxxxx" or "SCSI CARDxxxx" is supported. Only the embedded SCSI I/F in Macintosh is supported. But please note that the SCSI embedded models of NewMacintoshG3(Blue & White) and PowerMacintoshG4 are not supported.
Q. Is it possible to use the serial/parallel convert cable of the UPK-1500M and the UPZ-2000M with the NewPowerMacintoshG3(Blue&White) or iMac?
As the NewPowerMacintoshG3(Blue&White) and iMac do not have a serial port, you can not use the UPK-1500M and the UPZ-2000M. This means that the following printers do not support the NewPowerMacintoshG3(Blue&White) and iMac.