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Digital Photo Printer for Professional Software Distribution Service

Read me

For Windows Driver Downloadmore

They are self-extracting files.
Please download and decompress it first, then install it.
After decompression, please read the Readme and installation guide included in exe.file for further information.

For Windows Firmware Upgrade Module Downloadmore

They are self-extracting files.
Firmware upgrade is started automatically after decompressing the file.

For Macintosh Software Downloadmore

They are compressed archive files encoded to BinHex.
You need a freeware utility such as the "Stufflt Expander" which supports BinHex decoding function.
After decompression, please read the Readme and installation guide included in exe.file for further information.


Software License Agreement

Please read this Software License Agreement ("Agreement") carefully before downloading, installing or using the software.
By downloading, installing or using the software, you agree to be bound by the terms and conditions of the Agreement.

Windows Software DownloadMacintosh Version

Notes and procedure for driver software downloadmore
  1. * Please upgrade the firmware to Ver.2.01 or later to use the driver software for Windows XP/Vista.
  2. * If you use Windows Vista, please refer to this FAQ.

For specifying an extract folder of a compressed file

  1. 1. Double click the downloaded compressed file, then the dialog "WinZipSelf-Extractor" comes up.
  2. 2. Specify the destination of the decompressed files on "Unzip To Folder."
  3. 3. Click "Unzip" to decompress the downloaded file.
  4. ex.) If the destination is C:\Temp, Temp folder on the C drive is made, and the decompressed files are stored in it.
Notes and procedure for firmware upgrade module downloadmore

How to check Version NO.

  1. 1. Bring up the administration screen.
  2. 2. Touch the Administration tab (on the rightmost).
  3. 3. Touch the System Log button.
  4. 4. The Version No. is displayed in the bottom.

How to Version Up

After connecting it to your PC with a USB cable, turn on the printer and double click the file you downloaded.
The file will self-extract, and a software license agreement window will appear.
After you agreed, the software will start upgrading firmware automatically.
If the printer restarts, the installation has been completed successfully.

Note: Do not turn the printer off while the firmware is being downloaded.

Check the Serial No.

The languages available in the UP-CR10L are different depending on the destination country.
Please check serial number prior to downloading file.

Notes and procedure for utility software downloadmore

Please Note:

- Your UP-CR10L requires firmware version 3.00 or higher in order to run the setup files created by this utility.
If your current firmware version is below 3.00, please upgrade the firmware.

You can check your current firmware version by looking at the System History area in the Administration window.
For detailed instructions, refer to Chapter 3, "Settings," in the product's operation manual.

- A CompactFlash or Microdrive (available in stores) will be required to make use of the Setup files created by this utility.

Downloading and Installing

1. Install the software.

  1. (1) Decompress the downloaded zip file to an appropriate folder.
  2. (2) Double-click the decompressed msi file.
  3. (3) Read the information in the displayed dialog, and click the Next button as instructed.
  4. (4) The dialog will display a message indicating that installation has been completed.Click the Close button to close the dialog.

Using the Utilities

To open the utilities, double-click on the Sony SnapLab Utility shortcut created on your desktop at install time,
or else open the Start menu and click on Sony SnapLab Utility - Sony SnapLab Utility.

For information about how to use these utilities, please refer to the operation manual.

Notes for Photoshop Plug-in Modulemore

Please Note:

The UP-CR10L Photoshop plug-in module is software that allows using Adobe Photoshop to create templates for the border print function of the UP-CR10L.
After decompression, please read user guide included in the folder for details.

For Photo shop CS4 User

Software Support OS Version Updated Items Size Date Download
Printer Driver Windows7 32bit/64bit Ver.1.21 - 6.91MB Apr. 28, 2010 Download
Windows Vista 64 bit Ver.1.21 - 11.3MB May. 30, 2008 Download
WindowsXP/Vista Ver.1.21 *W-1 11.2MB Nov. 30, 2007 Download
Windows2000 Ver.1.00 - 5,672KB Mar. 29, 2006 Download
upgrade module
Serial No.UC2 1000001 - 1999999
Ver.3.15 *W-2 7.05MB Nov. 30, 2009 Download
Serial No.JAE 3000001 - 3999999
Ver.3.15 *W-2 7.05MB Nov. 30, 2009 Download
Serial No.CED 5000001 - 5999999
Ver.3.15 *W-2 7.14MB Nov. 30, 2009 Download
Utility software Windows XP/Vista/7 Ver.1.02 *W-3 1.70MB Oct. 10, 2008 Download
Additional Split
Image Layouts
Windows2000/XP/Vista - - - Mar. 30, 2012 Download
Border Design Data Windows2000/XP/Vista - - - Mar. 30, 2012 Download
Plug-in Module
Windows 2000/XP/Vista/7 - - 2.78MB Sep. 30, 2008 Download

Macintosh Software DownloadWindows Version

Notes and procedure for driver software downloadmore

Before downloading UP-CR10L Driver software

  1. *Need to upgrade the firmware to Ver.1.02 or later to use this driver software.
Notes and procedure for Photoshop Plug-in Module downloadmore
  1. Plug-in Module is not compatible with Macintosh version Photoshop CS5.
    When using Photoshop plug-in software with an Intel-based Macintosh, you must run Photoshop under Rosetta.
    For details on Rosetta, please refer to the Mac OS operation manual.
Software Support OS Version Updated Items Size Date Download
Printer Driver Mac OS 10.3, 10.4, 10.5, 10.6 Ver.1.00 - 14.4MB Mar. 29, 2006 Download
Plug-in Module
Mac OS 10.3, 10.4, 10.5, 10.6 Ver.1.00 - 4,173KB Oct. 31, 2006 Download

Updated Items

Printer Driver WindowsXP/Vista (Ver.1.21)

Setting of multiple prints became available when you set it from ([Print dialog] - [Print] button - [Print dialog]
- [Preferences] button - [Copies]) on Adobe Photoshop CS3.

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Changes of the firmware upgrade module

From Ver.3.13 to Ver.3.15

Following problems will be fixed.
When USB memory is inserted into the USB port(host) on back panel,
the message "Please remove your memory card." remains even if the USB memory is removed.

From Ver.3.12 to Ver.3.13

- The uncommon bug which causes insensitive touch panel at starting up has been fixed.

From Ver.3.11 to Ver.3.12

- Maximum Pixel size
Support maximum 4,800(H) x 6,400(V) pixels

From Ver.3.10 to Ver.3.11

Problem has been fixed, which causes power-off only occasionally, when a USB device is removed.

The update software is compatible with Windows Vista.

From Ver.2.04 to Ver.3.10

  • * Band pricing feature is added.
  • * Please utilize a utility software for setting Band pricing. Click here to download the utility software.
  • * Compact flash media is required when using this feature. For details, please refer to the operating instructions.

++ What is Band Pricing ++

Band Pricing enables you to set volume discount scheme easily.

From Ver.2.03 to Ver.2.04

Following problems will be fixed.

* Ribbon error may occur on rare occasions during using 2UPC-C15.

From Ver.2.01 to Ver.2.03

Following problems will be fixed.

  • * When Cybershot equipped with Hi-Speed USB"USB 2.0" is connected to USB connector with USB cable,
    image data cannot be read.
  • * Free space in a expansion CompactFlash card can not be used properly when CF card is over 4GB.
  • * The ribbon error might occur if a new ribbon is used after printer is preserved long time without operation.

From Ver.1.11 to Ver.2.01

  • * Supports Bluetooth USB adaptor to be able to print from Bluetooth device.
    - Requires Bluetooth USB adaptor sold separately.
    (It's not sold in some countries and areas. For more detail, please contact Sony office)
  • * "Remote Password Entry" function using memory card is supported.
  • * Operation flow in "Event" mode has been changed to be able to continue printing operation without removing memory card from slot.
  • * Removed following language.
    - 1000000s: Japanese
    - 3000000s: Spanish
    - 5000000s: Russian

From Ver.1.10 to Ver.1.11

  • * Supports the receipt printer TM88MkIV.
  • * Change Russian expression.
  • * Bug fix.

From Ver.1.02 to Ver.1.10

  • * "Maximum quantity per rent" setting is added.
  • * "Job Ticket Printing" with TM88MKIII is supported.
  • * The supported languages sets are changed.
  • * Bug fix.

From Ver.1.01 to Ver.1.02

  • * The bug that caused an error in the import function when there was a single template screen has been fixed.
  • * Image processing has been updated to improve the accuracy of color reproduction.

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Utility softoware for Windows XP/Vista/7


This software is a utility software that allows printer owner to use various functions on Snap Lab series with the use of Windows PC.
It includes band pricing tool for UP-CR10L and PNG Export tool to convert image files into template files for the UP-CR20L.