Adoption of and Compliance with the Sony Supplier Code of Conduct
In recent years, stakeholders have become increasingly concerned about manufacturers' general responsibilities in relation to products, including issues related to human rights, labor conditions, health and safety, and environmental protection at the production sites of outsourcing partners and parts suppliers. From the perspective that partner firms are involved in the production of Sony products, and in recognition of the importance of addressing various issues in conformance with a framework that would meet Sony's own standards, in 2005 Sony established the Sony Supplier Code of Conduct, based on industry best practices as highlighted in the EICC Code of Conduct.
Sony's basic procurement contract with material suppliers lays down observing related laws and regulations and the Sony Supplier Code of Conduct. Sony requests all potential new suppliers to comply with the Code, as well as to conduct assessments as a part of requirements of a preliminary examination.
It is Sony's basic policy to reconsider its business relationship with the supplier in the event that an existing supplier is confirmed to have committed a major violation of the Sony Supplier Code of Conduct, or not exhibit an appropriate level of cooperation with studies and audits. In the event that a violation of the Sony Supplier Code of Conduct is reported by a third party and a violation is confirmed, Sony will ask the supplier to take corrective actions and report back on the progress. If the violation has been committed by a secondary supplier, Sony will work in cooperation with the relevant primary supplier to urge corrective action.
Sony Corporation has also installed a hotline for suppliers to report compliance violations on the part of Sony Group company employees or executives. Appropriate actions are taken in response to such reports once veracity has been confirmed.