In addition to continuously improving product quality, Sony is taking various steps to improve its responsiveness and its customer service capabilities, in line with its commitment-set forth in the Sony Pledge of Quality-to "respect our customers' viewpoints in striving to deliver product quality and customer service that exceed their expectations."
Number of Inquiries Received
(Telephone, E-mail, Letter)
|China (mainland) and Hong Kong||2,030|
*1 Coverage area: Taiwan, South Korea, Southeast Asia, Middle East, Africa and Oceania
(Number of Service Locations)
|China (mainland) and Hong Kong||594|
*2 Coverage area: Taiwan, South Korea, Southeast Asia, Middle East, Africa and Oceania