Sony has various businesses globally to provide products and services that meet customer requirements in terms of satisfaction, reliability and trust.
Basic philosophy and policy for Sony's product quality and services
Sony is committed to improving product quality and quality management.
Sony is taking various steps to improve its responsiveness and customer service capabilities with the aim of enhancing customer satisfaction.
Sony views usability as an essential aspect of product quality and is continuously taking steps to make it easier for more people to use its products and services.