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Updated on September 7, 2016

Occupational Health & Safety Management System and Global Initiatives

Establishing an OH&S Management System

Based on the OHSAS 18001 occupational health and safety standards, and guided by its own Global Policy on occupational health and safety (OH&S), Sony is working to establish a proprietary OH&S management system for each of its sites around the world. Sony is also continuing to work to ensure compliance with national and regional laws concerning OH&S, as well as to achieve its own voluntary targets.

Sony is acquiring OHSAS 18001 certification for all manufacturing sites in China and Pan-Asia that have been requested to do so by their clients.

Common Global Programs

Global Management Structure

The Sony Group recognizes the health and safety of employees as a top management priority, and all group companies manage relevant programs under a single structure. Furthermore, to promote global OH&S programs, Sony has established regional safety offices and appointed regional safety officers, and carries out programs across regions. Management reviews are also conducted for managers each year based on reports covering relevant information in each region, including the OH&S programs, related audits, and occupational accidents.
  • Sony Group OH&S "Vision Zero"

Sony Group OH&S Vision

Under a philosophy of "placing the highest priority on employee health and safety," Sony has formulated the Sony Group OH&S "Vision Zero" with the ultimate objective of ensuring zero occupational accidents and zero illnesses.
  • Sony Group Global Policy on Occupational Health & Safety Philosophy: Sony recognizes that occupational health and safety (OH&S) is an integral part of all business operations. Sony therefore secures a safe and healthy working environment for its employees. Sony Group OH&S "Vision Zero" Sony dose not tolerate occupational accidents and has set an ultimate goal of zero accidents and zero illness.

Japan

Guided by its Global Policy on OH&S, Sony is working to establish a proprietary OH&S management system with standards that are based on the OHSAS 18001 occupational health and safety standards and is promoting a variety of OH&S initiatives. A particularly distinctive feature of this system is that it addresses OH&S from a comprehensive perspective, focusing not only on the risk of occupational accidents at Sony sites but also on risks to sites associated with earthquake damage, fire and site security. Sony has also established an internal audit system for OH&S-related initiatives conducted at sites and conducts corporate audits separately on a regular basis. This enables it to assess the level of initiatives at principal domestic locations, as well as make improvements on a continuous basis.

Priority Measures in Japan

Sony is working to achieve its Vision Zero goals by pursuing initiatives under a common set of priority measures in Japan to assess risks and enhance employee wellness.

Monitoring Legal and Regulatory Trends

To keep abreast of legal and regulatory trends in Japan in the area of OH&S, in-house specialist staff members have developed and regularly update a database of related information and are charged with determining whether changes to laws and regulations apply to Sony sites. Sony has also created a framework for providing support to sites affected by such changes through the dissemination of up-to-date information, and enforces strict compliance standards at all work sites. Sony also includes information on legal and regulatory matters in the OH&S newsletter it publishes for Group companies in Japan, with the aim of enhancing employees' level of compliance awareness.

North America (Electronics)

Wellness

In North America, Sony has continued the wellness program that covers employees and their spouses/domestic partners who are eligible for the Sony Healthcare Program. The objective of this program is to help employees and their spouses/domestic partners live healthy, active lives. Participants have access to health risk assessments, biometric screening, telephone counseling with a healthcare advisor, and other online or telephone-based programs and resources. Among these are programs on quitting smoking, weight loss, stress management, blood pressure, diabetes, nutrition and physical activity (including programs using exercise/activity trackers). Employees can receive incentives for participation in such health-promoting programs.

Many sites continue to expand their wellness activities. Sony of Canada installed a salad bar to encourage good eating and good health for Sony employees and has local farmers' markets set up outside the cafeteria to sell fruits and vegetables to Sony employees during the summer. Sony Nuevo Laredo has added a 5-minute employee exercise program that is done twice daily and includes several different types of exercises. The program is conducted using trained leaders and a video that was made with the assistance of the government safety and health organization.
This year Sony DADC-Bolingbrook is promoting a Get Fit Challenge at the Bolingbrook location to promote a healthy living lifestyle. Employees that participated were provided entry to a 5K, 10K or half marathon race as well as a 6 month gym membership to any Xsport Fitness gym. Employees chose the race of their liking to participate in from May 2016 to September 2016. Employees had access to attend group workout classes at multiple locations, received one personal training session and were able to bring a guest with them each time they attended the gym.

With regard to influenza vaccinations, employees may receive vaccinations at either site-based clinics or a national pharmacy chain using a vaccination voucher. These are provided over a six-month period, beginning in October.

At manufacturing sites, based on job requirements, employees receive regular medical exams and, where appropriate, industrial hygiene surveys are conducted.

Risk Control Audits and Recommendations

Corporate Environmental, Safety & Health (ESH) and Fire & Life Safety audits are conducted on an ongoing basis at nearly all Sony sites in North America. Internal inspections are conducted as well as audits by insurance companies and brokers. The objective of the internal inspections is to assess facility areas overall from an ESH and housekeeping standpoint. This ensures that potential risks are identified and any other items needing attention are addressed in a timely fashion. The inspections are conducted by trained employees serving on on-site safety committees or work teams. The frequency of internal audits varies among sites, from monthly to semi-annually. The audits performed by the insurance companies or brokers are generally classified into one of the following three categories:
  1. Identifying and addressing fire safety risks within a location;
  2. Thermographic analysis of a site's electrical systems; and
  3. Ergonomic assessment of workstations in both production and office areas. For each category, recommendations for improving the current status of the site are provided, as needed.
In addition, in compliance with Sony Corporate guidelines, job risk assessments are under review to ensure that they are all up-to-date and still reflect the job being performed. Both routine and non-routine jobs are included in this review.

Chemical Safety Information

Each Sony site in the U.S. has a revised written Hazard Communication Program for chemicals in place, including information on Safety Data Sheets (SDS), labelling and training. The revisions are based on the changes to the U.S. Hazard Communication OSHA Standard to bring it closely in line with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). Employees in the U.S. with exposure to potentially hazardous materials received additional training. New chemical labels and SDS required by the revisions are being introduced into the workplace as they are received. Operations in Canada will undergo similar changes to the national Workplace Hazardous Materials Information System (WHMIS) standard as well, starting this year. In addition, all applicable sites are following procedures for controlling and eliminating specified chemical substances from the product supply chain, as defined by Sony's environmental rules.

AED Program

Many Sony sites in North America have installed automated external defibrillators (AEDs) that can be used in the event of ventricular fibrillation and ventricular tachycardia. Sony Corporation of America implemented a program to place at least one AED Unit at every site that comes under the SCA umbrella. Employees at each site are trained and certified in first aid and cardiopulmonary resuscitation (CPR), in addition to their training in the operation of the AED. Monthly inspections of AEDs are conducted to ensure that they will be ready for use in case of emergencies.

Latin America(Brazil)

Sony Brasil Ltda., in its plant in Manaus, with manufacturing activities, has sought continuous improvement in its OH&S risk reduction program, in order to improve behaviors, enhancing employees' safety awareness and the prevention of accidents.

Many activities and campaigns have been developed, as follows:

Sensitizing and Preventing: Occupational Accident Prevention Week-SIPAT
Aiming to promote preventive actions for the awareness and commitment of employees with an OH&S risk reduction program, SIPAT, through lectures, competitions, raffles, theater and motivational activities (all subjects linked to the labor environment), instructs employees about the importance of prevention of occupational accidents and occupational illnesses. Creating a vigilant attitude among employees against situations of risk, the campaign happens once per year.

Internal Committee for Accident Prevention-CIPA
In order to prevent labor accidents and/or illnesses, Sony Brasil, based on Federal Normative Instruction number 05 issued by the Ministry of Labor in Brazil, performs elections for its Internal Committee to assist OH&S professionals in preventive actions, labor risk assessment and others.

Additionally, there other activities performed by OH&S group:

  • Program of Risk Prevention:
    A program to identify, assess and control the environmental risks in the SBR labor environment, in order to preserve healthy conditions.
  • Emergency Response Plan Training:
    Training for quick response in emergency first aid, firefighting, etc.
  • Ergonomic analyses of workstations:
    Through an ergonomic program, constant monitoring has been performed in order to avoid occupational illness. Breaks during the workday were implemented, allowing a reduction in the negative impacts of fatigue.

Europe

OH&S Risk Reduction Program

Sony sites in Europe have identified OH&S management as a top priority and have implemented an OH&S risk reduction program since 2004 that aims to lower OH&S risk by reducing occupational accidents and advancing the health and well-being of employees. This program is based on three main pillars:
  1. risk assessment;
  2. mandatory OH&S training for all employees; and
  3. accident/incident investigation and follow-up.
The program also sets annual numerical targets for decreasing the number of workplace injuries and related lost working days. Based on the results of risk management initiatives and a systematic analysis of regional occupational accident data, each site formulates measures aimed at improving its performance. These efforts are assessed through performance reviews, which are conducted quarterly. Program implementation and performance is reviewed by senior management at annual European management review meetings. Sony Europe is committed to ensuring the safety of Sony workplaces in Europe through a variety of OH&S programs.

Health Promotion

In addition to risk management initiatives to reduce occupational incidents, Sony sites in Europe have been focusing also on health promotion. The aim of supporting employee health management is to promote better health and improve employee motivation, but also to provide guidance and raise awareness about this topic.

One Fit at Sony DADC

Sony DADC has started an occupational health provision program called the "One Fit" program with the aims of improving the work environment and increasing job satisfaction. The program will focus on strengthening employees' health, improving motivation, reducing workloads and increasing health-enhancing activities. This will be achieved by increasing employee fitness and creating health awareness. The One Fit program will result in improving employees health and commitment and consequently in improving work quality and in developing competences amongst Sony workforce. Sony strongly believes that investing in occupational safety always pays off as it results in healthy employees, compliance and cost reduction.

The UK Flame Award 2015

Sony UK Technology Centre has been awarded for its outstanding achievement in Employee Wellbeing by the UK Flame Award 2015.
The Sony UK Technology Centre organizes a number of activities ranging from blood pressure checks to flu vaccination which aim at enhancing employee performance through investing in a healthy workforce. With an on-site gym, the site organizes fitness classes and personal training for its employees. Other activities include a no-smoking campaign and the "wellbeing lunch week".

Pan-Asia

Sony's Pan-Asia sites employ individuals from a wide range of nationalities and cultural backgrounds. A key objective of OH&S activities in the region is to raise awareness of safety issues through training and education. Different types of events, which are intended to enhance and raise safety awareness, are held by Sony Group companies across the Pan-Asia region. In fiscal 2015, the Sony Group companies in Singapore organized a week-long workplace safety & health exhibition at two sites. During the exhibition, employees were encouraged to make "Vision Zero" pledges. Meanwhile, Sony Technology (Thailand) Co., Ltd. organized various kinds of health promotion activities for a month such as blood donation and education on diseases such as tuberculosis and influenza. In addition, both Penang Tec of Sony EMCS (Malaysia) Sdn. Bhd. and Sony Technology (Thailand) Co., Ltd. also introduced safe driving activities in this fiscal year.

  • Exhibitions at Sony Group Companies in Singapore

  • "Vision Zero" Pledge Card

  • Health promotion activities at Sony Technology (Thailand)

  • Safe driving activities at Sony Technology (Thailand)

  • Road Safety Campaign at Penang Tec of Sony EMCS (Malaysia)

China

Sony manufacturing sites in China play a crucial role in the manufacturing activities of the Sony Group. Sony actively leverages the collective knowledge and experience of the Sony Group to pursue initiatives designed to secure and maintain the wellness of employees and safety on the production floor.

Specifically, manufacturing sites in China operate a unified occupational health and safety management system used throughout the Sony Group under OHSAS 18001, driven by an occupational health and safety (OH&S) committee that involves OH&S managers from all manufacturing sites. Sony's China Regional Safety Office works in a supervisory role with each manufacturing site to establish governance and the operational framework for OH&S.

In fiscal 2014, Sony spearheaded the development of hazard maps to identify specific risks in manufacturing processes. In fiscal 2015, Sony carried out a review of the existing risk assessment methodology that is used to correctly identify and address risks at all manufacturing sites, and conducted training in the methodology. In fiscal 2016, Sony will conduct risk assessments using the training knowledge, and take steps to further enhance safety on the production floor.

China has a high rate of traffic accidents, reflecting a sharp increase in the number of vehicles on the road as a result of economic growth. In an effort to reduce traffic accidents affecting Sony employees who commute by car or electric scooters, Sony launched a safety education program for cars and electric scooters in fiscal 2014. To further reinforce these education efforts, Sony developed a safety pamphlet for electric scooters in 2015, which is distributed to employees.

On March 1, 2016, Sony made organizational changes to strengthen regional management and autonomy for its Chinese operations. These changes will further energize OH&S initiatives, helping to achieve the Sony Group's Vision Zero goal for OHS.

(Pamphlet for electric scooter safety education and seminar)

SPE

Global
  • SPE has expanded the capability of its emergency notification system Everbridge. All SPE employees are enrolled and the system is being integrated into the evacuation drill protocol. The increased communication capability will allow the company to inform employees quickly in emergency situations and will provide the ability to query employees to ensure they are safe.
  • The OH&S team consistently conducts outreach to offices through OHS awareness sessions, safety compliance consultations and by providing ergonomic assistance to employees.
  • SPE compiled injury data from all worldwide offices larger than 25 employees for the first time in 2016. The information gathered will help determine where to focus future efforts in order to improve safety and wellness for all employees throughout the globe. The effort will be expanded to all offices next year.

North America
  • In the last 12 months, 2500 sit/stand desks have been installed, or ordered for installation, for various facilities throughout North America. This includes the nearly completed 8-story Akio Morita building at Sony Pictures Studios, and offices in New York and Vancouver. These sit/stand ergonomic tools and the associated training information will improve the health of employees by allowing them to adjust their working position throughout the day.
  • A revised Injury and Illness Prevention Policy (IIPP) for all USA motion picture and TV productions is now complete.

EMEA
  • SPE has established a Regional Crisis Response Team and is processing Crisis Response Plans for EMEA office locations.
  • SPE placed AEDs throughout its Golden Square offices to meet required 2 minute call to shock time, and additional devices were purchased for placement in other London Offices.
  • A standardized UK Safety Policy for motion picture and TV productions has been drafted and will be available to existing and new productions.

Asia Pacific
  • SPE has established a Regional Crisis Team and has completed documentation of Crisis Response Plans and Emergency Procedures for key offices in the region.
  • OSH Awareness Sessions were held (Japan, Thailand, Singapore, Philippines offices)
  • Consultations on OSH legal and regulatory compliance were held (Japan, Thailand, Singapore, Philippines, Taiwan SPE offices)
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