Business activities entail extensive communication with a wide range of stakeholders. In recent years, owing to the widespread use of e-mail and other communications technologies, there is a tendency toward less face-to-face communication. Further, in people's busy daily lives, it is often difficult to convey one's feelings to the people one interacts with, sometimes leading to hurt feelings or a lack of clarity of intentions. Given its corporate culture, which values effective communication, Sony has established an environment in which it is easy to build trust among individuals and in which harassment behavior is unlikely to occur. Sony strives to maintain a healthy working environment, as well as to facilitate the smooth execution of business, by placing a high priority on communication.