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Q : Is this page updated regularly?
A : Yes, this page is updated on the 15th of every month (or the nearest business day if the 15th is a holiday). Newspaper announcements and industry show information are updated as required. Information is uploaded to the "What's New" area. Please check there for new information.

Q : What do I do if I want a data sheet?
A : Select "Data Sheet" from the dtURL You can search for data sheets by product name, keword or category and download the PDF data. If the desired product is not listed, contact your nearest Sony sales office.

Q : What do I do if I want a Data Book?
A : Since data sheets are available on the Web, please use those. If you want a Data Book (hard copy) or CD-ROM, please contact your nearest Sony sales office.

Q : How do I buy a product?
A : It is not possible to make purchases by e-mail over the Web. Please contact your nearest Sony sales office.

Q : How do I find out about new product specifications?
A : You can find new product information at "New Products". This page also lists back numbers and can also be usedfor that purpose.

Q : How do I install Acrobat reader?
A : Go to Adobe downloads page and follow the instructions to download and install.

Q : When I print PDF data, it is printed offset frdtom the position shown on-screen. What is the problem?
A : When printing using a Macintosh, be sure to use the Adobe PS Printer as the printer driver. This printer driver can be downloaded from the following page.
Paper settings are necessary when printing using other printer drivers. Be sure to check the printout.

Q : The PDF file I downloaded contains garbage text. What is the problem?
A : Please check your machine, operating system and Acrobat reader version. The operating systems which can be used are: Windows and Macintosh. Also, be sure to use Acrobat reader 4.0 or higher.

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