Sony History


A Barrage of Complaints

The enthusiasm with which Totsuko products were being greeted comes across in the report on Morita's two trips to the US during 1957 and Ibuka's trip to Europe.

Ibuka was awarded a special currency permit by the Japanese government in recognition of Totsuko's radio and tape recorder export earnings. For over two months, from July 30 to October 4, he traveled around the major countries of Europe, touring factories and studying the technology of the European electronics industry. En route, he was encouraged by finding the TR-63 in some unexpected places. In Berlin he met Ohga, who had signed on as a part-time adviser with Totsuko after graduating from Tokyo University of Fine Arts and Music. While still in Totsuko's employ, Ohga had been invited to study at a music school in Munich by Professor Husch and was then furthering his singing studies at Berlin's Hochschule fur Musik.

Ohga's occasional and long letters from Berlin devoted so much space to discussing German tape recorders and cameras that his friends back home wondered when he had time for music. But that was not all. Whenever Ibuka sent their newest transistor radio or tape recorder to Ohga, they had to brace themselves for a barrage of complaints. They were astonished at his capacity for faultfinding. But it was entirely thanks to this faultfinder that the Totsuko transistor radio achieved a burst of European publicity shortly after its introduction in Germany.

In the summer of 1954, when Ohga left for Germany, there was only a single prototype radio in the Technical Division; and neither the "UN building TR-52" nor the TR-55 existed yet. The latter was completed in June of 1956, and a set reached Ohga in July.

" I never dreamed I'd see a radio in such a smart cabinet, and so soon," thought Ohga as he hurried to show it off (and sing the praises of Totsuko's products) to his friend Michiko Tanaka. Tanaka had been living in Germany since before WWII. Graduating before Ohga, she too was an alum of the voice department of Tokyo University of Fine Arts and Music. During the period after the war, when there was no Japanese consulate in Berlin, she gave her undying assistance to Japanese musicians who came to study in Germany, becoming a kind of unofficial ambassador.

The TR-6 production line. When this model, Sony boosted exports.
The TR-6 production line. With this model, Sony boosted exports.

The Japanese transistor radio Ohga had brought to show her seemed to take her fancy, and she had him lend it to her for a while. Later she asked him to have more radios rushed from Japan. She had been showing the product to people in her circle and had already received 20 orders. Though Ohga joked that he was not a sales agent, he could not refuse Michiko Tanaka. He prevailed on Morita to send a number of sets. Tanaka's friends spread the word, and the fame of "Sony, the first transistor radio" grew rapidly in Berlin.

As Ibuka did not speak a word of German, he was delighted to have Ohga as his guide. A particularly valuable experience was the week's journey that the two made by car from Germany through Holland and Belgium. Wherever they went, Ohga proudly proclaimed himself a musician. Yet at the Philips tape recorder plant in Holland, he would become so engrossed in detailed questions and arguments of his own that he would neglect to translate for Ibuka. Their hosts were baffled by this surprising musician, and even Ibuka was in awe of him. They made a strange pair.

Ibuka's tour had begun in Scandinavia, where he was disappointed to find the TR-63 regarded as little more than a toy. But his weeklong travels with Ohga reassured him that the little TR-63 had many admirers in other parts of Europe. As the Japanese proverb says, "So many countries, so many customs." Much to his surprise, too, he noted that electrical appliance stores not only had radios, but Soni-Tapes on display as well.


The 10th Anniversary |  "Is 'Pocketable' Japanese-English ?" |
The Neon lights of Sukiyabashi | Sony Corporation |
A Barrage of Complaints | How to Succeed by Being Robbed |
 | An End to Reliance on Foreign Products |



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